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Business Marketing: Understand What Customers Value

Business Marketing: Understand What Customers Value

  •   30/11/2017 09:03:00 AM
  •   Viewed: 71
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How do you define value? can you measure it? What are your products and services actually worth to customers?

Remarkably few suppliers in business markets are able to answer those questions. And yet the ability to pinpoint the value of a product or service for one’s customer has never been more important.

Measuring and Managing Customer Satisfaction

Measuring and Managing Customer Satisfaction

  •   29/11/2017 10:10:00 AM
  •   Viewed: 89
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It takes continuous effort to maintain high customer satisfaction levels. As markets shrink, companies are scrambling to boost customer satisfaction and keep their current customers rather than devoting additional resources to chase potential new customers.

The Power of Personal Brands in Customer Service

The Power of Personal Brands in Customer Service

  •   29/11/2017 09:52:00 AM
  •   Viewed: 98
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Many firms have turned to social media to increase the reach and effectiveness of their customer-service strategies. If implemented properly, with a solid strategy, this can be a cost-efficient and easily accessible tool to reach a larger number of people and solve problems in a timely manner.

The 'Real Cost' of Being an Entrepreneur

The 'Real Cost' of Being an Entrepreneur

  •   22/10/2017 08:03:00 AM
  •   Viewed: 209
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We know that irrespective of the road you choose, there is always a 'price' to pay.

You must be clear on exactly what it is you want. Entrepreneurs with super successful businesses can be found everywhere you look, yet very few want to discuss the 'real' costs of being an entrepreneur.


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